Dec 10 2018

Can a B2B ecommerce site really attract NEW customers? What you need to know to sell growth

Everyone is selling improved business processes to wholesalers, but it’s often better to sell an ecommerce storefront to your boss with more revenue than reduced expenses. Our survey respondents’ agree: B2B professionals were more than twice as likely to say that acquiring new customers to grow revenue would be more effective positioning than reducing reliance… Read more »

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Dec 05 2018

Will big box retailers always use an EDI to complete transactions?

EDI (electronic data interchange) is the most commonly used method to exchange business documents, such as purchase orders and invoices, between business partners. However, becoming EDI ready and compliant is a pain. Even after you spend time and money getting set up, you still have to transmit and receive invoices, advance shipping notices, and purchase… Read more »

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Dec 03 2018

Vendor Spotlight: Deck Commerce

Deck Commerce, a cloud-based order management solution for omnichannel retailing, was founded in 2015 by Chris Deck. Deck previously operated a successful ecommerce consulting agency that focused on ecommerce operations. While working as a  consulting agency for retailers, Deck quickly noticed how they were solving the same problems over and over again. He turned this… Read more »

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Nov 14 2018

Saving the Sale With a Streamlined Customer Returns Workflow

During the busy holiday season or after a big sales promotion, it’s common to see an uptick in customer service requests and ultimately an increase in returns and exchanges. Optimizing the frontend experience for the customer returns experience will minimize the number of calls your customer support receives, but you also need a streamlined returns… Read more »

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