Dec 05 2018

Will big box retailers always use an EDI to complete transactions?

EDI (electronic data interchange) is the most commonly used method to exchange business documents, such as purchase orders and invoices, between business partners. However, becoming EDI ready and compliant is a pain. Even after you spend time and money getting set up, you still have to transmit and receive invoices, advance shipping notices, and purchase… Read more »

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Nov 14 2018

Saving the Sale With a Streamlined Customer Returns Workflow

During the busy holiday season or after a big sales promotion, it’s common to see an uptick in customer service requests and ultimately an increase in returns and exchanges. Optimizing the frontend experience for the customer returns experience will minimize the number of calls your customer support receives, but you also need a streamlined returns… Read more »

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